717-917-9955

Frequently Asked Questions

Common Industry Myths

Here I’ll be sharing some common myths of the HVAC Industry that I see being pushed on homeowners.  I will post them as I see them, and when I can form my observations into words.

(717) 917-9955

FAQ

#1 The Myth is........That you can only expect to get 12-15 years out of your HVAC system.

I was always taught that if it isn’t broken, then don’t fix it; even more importantly, don’t replace it.  However, there are too many other HVAC companies putting pressure on homeowners to replace their systems.

 The Truth is……..that you should fix it when it is broken, and replace it when it can’t be fixed anymore.  But these bigger companies teach their “Techs” to be a salesman first.  They have to keep their employees busy, so they find things wrong with your system, and tell you how catastrophic it can be if you don’t replace it.

#2 The Myth is........That purchasing a new higher efficiency system will save you money.

If you upgrade from a 10 SEER system to a 14 SEER system, you will see a savings of up to $225 after 5 years, $450 after 10 years, and $675 after 15 years.  (From the Lennox Energy Calculator.)  Try it for yourself:  http://www.lennox.com/resources/energycalculator.asp

Or you can download this free energy savings calculator from the EnergyStar.Gov website by clicking here: https://www.energystar.gov/ia/business/bulk_purchasing/bpsavings_calc/Calc_CAC.xls

The Truth is…….that you can not save money by spending it.  Spending possibly $5,000 or more to save $200 – $400 isn’t really saving at all.  Saving money would be keeping your current system for another 5 years (or more) and not spending thousands.  When your system finally needs replacing, then upgrade to the more efficient system.

#3 The Myth..........Maintenance Agreements and Service Contracts

I know what you’re thinking; “But Ryan, you provide a Maintenance Agreement.”  You’re right, I do.  But I do not even mention it to customers unless they specifically ask, and are only interested in it and nothing else.  I have seen the bigger franchise companies come up with service contracts for water heaters!  They will stop at nothing when it comes to taking your money.  They will also not leave your house until you sign on to one of these contracts; as a customer of mine had to painfully experience.

The Truth is………that with a very few exceptions, there is nothing to do during these servicings.  If you have a newer higher efficiency gas or propane furnace, there is really nothing to do.  It has a sealed combustion chamber, a permanently lubricated blower motor and draft motor, and stainless steel heat exchangers.  But as I said, there are always exceptions.  Some people really love and appreciate the peace of mind knowing that someone is looking over everything before the season really kicks in, and I understand that.  But 90% of the time, changing your filter is all that really needs done.  So if you’re capable of changing that filter yourself, then just call me when something breaks, and I’ll be right out to fix it.  Until then, save your money.  

     After hearing story after story from homeowners like you, I have come to realize that these service contracts are a gold mine for these bigger companies.  It gives them an opportunity to enter your home and conveniently find a “problem” before it becomes “catastrophic.”  The truth is that the spring and fall are slow periods for these HVAC companies, and they found the ultimate way to stay busy and profitable

Satisfaction Guaranteed

100% on all parts and labor. If for any reason you’re not happy, we’ll fix it for free.

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24-Hour Service calls available. We’ll be there when you need us, guaranteed.

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Our 5 Star Reviews say enough. Our customer’s trust in us is second to none.

Fair Prices

If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur. ~Red Adair

 

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(717) 917-9955

SERVING ALL OF LANCASTER COUNTY AND PARTS OF YORK COUNTY.

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William Magargle
William Magargle
20:04 02 Jun 20
Had these guys do extensive plumbing work in my old shower that was leaking and they did an excellent job! Awesome customer service! Would highly recommend.
Glenn Dotterer
Glenn Dotterer
01:34 21 Feb 20
We can't praise Ryan, Mark, and Troy enough. Numerous jobs were completed for us over the last few years (plumbing, electrical, HVAC), all jobs were completed at a high level, no complaints. It's a refreshing change of pace doing business with people that are so professional. I wish them the best, and will be asking for their help in the future!
Steve Stabinger
Steve Stabinger
11:12 13 Feb 20
I’ve used Sheaffer Electric and Mechanical for 3 jobs thus far and have been extremely impressed with their work, responsiveness, and affordability. They were respectful of my schedule, offered alternatives and suggestions to in areas where my ideas didn’t quite fit, and communicated well. I highly recommend them and will use them in the future.
Juliette Lambert
Juliette Lambert
22:10 18 Jan 20
Very pleased with Ryan's work. Very professional, quick and trustworthy. He repaired very quick our furnace. It was initially diagnosed dead by the competition that had left us without heat and a very high replacement quote. He has proven that he will not charge you for unnecessary work.
Mindful Life OM
Mindful Life OM
01:50 31 Dec 19
Ryan, Troy and Mark are an AMAZING CREW! They are very personable, they are experts of their respective trades, and they are diligent workers. We recommend their services to anyone who desires quality HVAC/Plumbing/Electrical work at a reasonable price. They will be returning in the near future to install a water softener and to perform outdoor electrical work.
thethreefates
thethreefates
17:50 30 Nov 19
Sheaffer Mechanical is the only company I call for my heating and AC issues. They are super honest, very fast, and don't overcharge like many of the other companies out there. I just wish all contractors were as easy to work with as these guys!
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Look Us Up on Yelp!

Sheaffer Mechanical
4.6
Based on 35 Reviews
Mary S.
Mary S.
2023-11-02 09:21:30
I would have had nothing but good things to say, but they have ghosted us and I am not sure if they are in business anymore. I left a message on Oct... 13th to... read moreread more
Len K.
Len K.
2023-07-10 08:23:38
By far the very best! Sheaffer Mechanical is the only company we use and always our first call! Good rates, good people, great quality work and... fantastic... read moreread more
Steve T.
Steve T.
2022-12-02 16:15:43
Emailed via website. No response.A week later, emailed via email account, no response.A week and a half later, called. Got voice mail. Left a... message. No... read moreread more
Alison S.
Alison S.
2022-09-16 16:51:17
Best people ever. Honest, on time, straightforward, & great explainers. The Shaeffer team is so friendly, we actually look forward to our yearly HVAC... system... read moreread more
Linda H.
Linda H.
2022-07-12 18:15:03
I wish I'd have found Sheaffer Mechanical long ago as I've owned my own house since 1972 and had my share of the usual home owners' problems with... plumbing,... read moreread more
George D.
George D.
2022-03-21 13:52:06
Just had a fantastic experience with this family run business. The team is cordial, the plumbing professional, the cost very reasonable. Based on... my... read moreread more
Uyen N.
Uyen N.
2022-03-08 14:56:03
I was looking for a HVAC business to do maintenance on both my heater and AC units since it has been a while. There was some issue with my heater... going on... read moreread more
Rita N.
Rita N.
2022-03-05 00:37:34
HeyDo you want to post amazing 5 star reviews on your sites on Google, Yelp, Facebook and more?If yes, we can provide you with amazing 5 star... reviews for... read moreread more
Katie D.
Katie D.
2022-01-11 13:51:05
I woke up this morning to no heat. For reference, it was a real feel of about 5 degrees. I called SO many companies, no one even had a tech that... could get... read moreread more
Sean M.
Sean M.
2022-01-01 16:37:38
My wife and I just moved into the area and needed a brand new furnace and AC. I called Sheaffer based on the positive Yelp reviews, and I wasn't...... read moreread more
Adam F.
Adam F.
2021-12-17 13:57:27
After 5 days of no heat and 4 days of fighting with my home warranty company, I went rogue and called Sheaffer. Ryan was out the next day - he was... polite,... read moreread more
Bryson V.
Bryson V.
2021-03-06 08:24:39
I was seriously impressed with my experience with Schaeffer mechanical. They were timely, respectful and fair. I called and they answered... immediately,... read moreread more
Kelly Y.
Kelly Y.
2021-03-01 16:04:38
Sheaffer's was recommended by the prior servicing HVAC company in the midst of a snowstorm after a weekend without heat. Called Monday am, as we... were... read moreread more
Dillon C.
Dillon C.
2020-09-15 13:53:45
Very friendly and skilled. Would have been 5-stars but the tech showed up quite late. I asked about that and was satisfied with the explanation. ... class="wp-yelp-link" href="https://www.yelp.com/biz/sheaffer-mechanical-lancaster?adjust_creative=42xthhsLCplAP20sLor4PA&hrid=1E3WiqZ4zUJVVdz9AcgBuA&utm_campaign=yelp_api_v3&utm_medium=api_v3_business_reviews&utm_source=42xthhsLCplAP20sLor4PA" target="_blank" rel="noopener">read moreread more
CM A.
CM A.
2020-09-07 08:47:33
We are new to the area and chose Sheaffer based on their Yelp reviews. Troy and Ryan went above and beyond. We had a leaky hot water heater... (Troy... read moreread more
Ian H.
Ian H.
2020-08-05 11:29:00
We have used Ryan and Sheaffer Mechanical for many repairs and installations for HVAC, plumbing, and electrical work. Over the years, Shaeffer... Mechanical... read moreread more
William B.
William B.
2020-02-04 12:16:10
I do reviews to help people save money on home improvements and save a few bucks along the way, so this review is sent to numerous rating sites.... First off I... read moreread more
kristen i.
kristen i.
2019-12-07 06:58:45
I've hired Ryan on many occasions for work at my home and business. Always timely and efficient, very hard-working and trust-worthy. I would... highly... read moreread more
Alex P.
Alex P.
2019-06-12 04:39:21
Ryan was quick to respond and could not have been more honest with his quote. I own a rental property built in 1890. The new system was... installed... read moreread more